We are excited to share that starting September 1, Xpress Wellness is becoming Integrity Urgent Care.
We wanted to take a minute to explain what’s happening and why, because we know a new name and look can bring up questions. So let’s walk through it together.
What’s Actually Changing
Here’s the honest, simple version: our name, our look, and where our emails and messages come from. You’ll start seeing new signage outside your clinic, a refreshed website, and new uniforms on our team, all beginning the first week of September.
We’re also using this moment to bring you more ways to get care, including expanded virtual care options and a wider range of healthcare services, so you have more ways to get what you need, when you need it.
What’s Not Changing
Everything that made you trust us in the first place stays exactly the same. Same team. Same commitment to quality care. Same operating hours. Same clinic, in the same place, ready to see you.
Why We’re Making This Change
Across the three states we serve, our clinics have gone by different names. In Oklahoma and Kansas, we’ve been Xpress Wellness. In Texas, we’ve been Integrity. As we continue investing in bringing high-quality healthcare to both urban areas and rural, underserved communities, we made the decision to bring all of our clinics together under one name: Integrity Urgent Care.
It’s a simple change with a meaningful purpose. It’s our mission to bring care closer to the homes of those living in the communities we serve, so quality care is never something you have to travel far for. One name means a clearer, more consistent experience for you, no matter which of our clinics you visit, and it reflects our ongoing commitment to expanding access to quality care in the communities that need it most.
What to Expect Over the Next Few Weeks
Starting the first week of September, keep an eye out for:
- New signs at your clinic
- A new website
- New uniforms for our care team
That’s really it. You won’t need to do anything differently. Just walk in the way you always have, and you’ll see the same familiar faces ready to take care of you.
Stay Connected
Want to see more of how we’re investing in the communities we serve? Follow along on social media.
Already follow us? You don’t need to do a thing, our accounts will automatically update to our new name. Haven’t followed us yet? Check us out on Facebook, Instagram, TikTok, and LinkedIn to stay in the loop.
Thank You
Thank you for being part of this journey with us. We’re proud of the care we’ve provided together, and we’re looking forward to continuing that under our new name.
Frequently Asked Questions: Our Name Change to Integrity Urgent Care
Why is Xpress Wellness becoming Integrity Urgent Care? It’s our mission to bring care closer to the homes of patients in the communities we serve. As we continue investing in bringing high-quality healthcare to both urban areas and rural, underserved communities across the three states we serve, we’ve made the decision to bring all of our clinics together under one name: Integrity. Our clinics in Oklahoma and Kansas have always gone by Xpress, while our clinics in Texas have been Integrity from the start. Now, we’re all one, united by that same mission: care you can count on, closer to home.
Will my insurance still be accepted? Yes. There are no changes to the insurance plans and the patients that we serve.
Is a different company taking over my clinic? No. This is the same organization, the same team, and the same commitment to your care. We’re simply consolidating under one consistent name and updating our look as part of our continued investment in higher-quality care across the communities we serve.
Will my clinic’s location change? No. You’ll visit the same clinic, in the same place, with the same team.
Will the quality of care change? No. The quality of care you’ve come to expect from us is not changing. In fact, this change comes with updates to our facilities, website, and service lines that will allow us to improve our patient experience and provide more offerings in the near future.
Will operating hours change? No. Operating hours are staying the same.
What will actually change? A few things: our name, our look and feel, and where our communications come from. You’ll also see more ways to get care, including expanded virtual care options and a wider range of healthcare services.
When will I start seeing these changes? Starting the first week of September, you’ll notice new signage at your clinic, a new website, and new uniforms on our care team.
Do I need to do anything? No action is needed on your part. Just continue visiting your clinic as you always have.
What is Integrity Urgent Care? Integrity Urgent Care is part of Integrity Care Group, an organization focused on providing access to quality, more affordable care where integrity is the standard, not the exception.
What’s this about virtual care and expanded services? As part of this change, we’re expanding the ways you can get care, including more virtual care options and a wider range of healthcare services, so you have more ways to get what you need, when you need it.
Do I need to follow a new social media account? No. If you already follow us, your accounts will automatically update to our new name. If you’d like to follow along and see how we’re investing in the communities we serve, just search “Integrity Urgent Care” on your favorite social media platform.
Who can I contact with questions? Email us at [email protected].
