Common Questions

Common Questions

Treating non-life-threatening illnesses on a walk-in basis (no appointment needed) and are open seven days a week.

Monday – Saturday: 8:00AM – 8:00PM
Sunday: 1:00PM – 7:00PM

Common Questions

1. When should I come to Xpress Wellness Urgent Care?

Xpress Wellness Urgent Care stands ready with complete on-site services to provide reliable health care when you need it. You should visit Xpress Wellness Urgent Care for:

  • Non-life-threatening injuries and illnesses in both adults and children
  • Urgent care when your primary care physician is not available
  • A reliable, cost-effective alternative to the emergency room
  • Same-day care when you’re visiting from out-of-town

2. What conditions do you treat at Xpress Wellness Urgent Care?

Everything from colds and seasonal allergies to minor injuries are treated. Occupational medicine and preventative care, including physical exams, flu shots and vaccines, are offered.

Click here for a complete list of services and capabilities.

3. What should I bring for my visit?

To help your Xpress Wellness Urgent Care visit go as smoothly and quickly as possible, please bring the following items with you:

  • Driver’s license or picture ID
  • Insurance card (if you have health insurance)
  • Payment for insurance co-pay or for self-pay
    (Note: Payment is due at the time of treatment)

Additional items to help Xpress Wellness better serve you:
  • List of your current medications
  • List of past surgeries and medical conditions
  • List of any allergies

4. Is Xpress Wellness Urgent Care more expensive than the emergency room?

Xpress Wellness Urgent Care is a reliable, cost-effective alternative to visiting the emergency room and is often significantly less expensive than the ER.

5. Do I need an appointment to come to Xpress Wellness Urgent Care?

No appointment is needed. You may walk-in during open hours seven days a week. Come in any time or choose to wait at home or any place you like. Click here to learn about online check in.

6. Will Xpress Wellness Urgent Care accept my health insurance?

Most major insurance plans are accepted. Xpress Wellness offers affordable options for all patients.

7. What if I don’t have insurance?

Xpress Wellness Urgent Care offers affordable payment options to help patients who have no insurance or whose coverage is insufficient. High-quality diagnosis and treatment is provided to all patients, seven days a week.

8. How long will patients typically have to wait?

Because no appointments are necessary, wait time will depend on the number of patients in the clinic at the time you arrive. Minimize wait time with online check in. Click here for more information.

9. Are all Xpress Wellness Urgent Care medical centers open the same hours?

Yes. All Xpress Wellness Urgent Care centers are open seven days a week, 8am – 8pm Monday through Saturday and 1 – 7pm on Sunday.

10. Does Xpress Wellness Urgent Care treat infants?

Yes. Xpress Wellness Urgent Care providers and staff are trained to treat patients of all ages.

11. How can I give you my feedback about my experience?

Xpress Wellness values your opinion and is constantly looking for ways to improve your experience. Please leave your questions and feedback on the contact us page.

12. Can I pay my bill online?

Yes. To pay your Xpress Wellness Urgent Care bill online, please visit the online bill pay page.

13. What is online check in?

Online check in allows you to check in and reserve your spot in line. Xpress Wellness will contact you about your upcoming medical visit. This convenient service allows you to take care of business or wait wherever you will be most comfortable.

14. Can I go to Xpress Wellness Urgent Care if I get injured on the job?

Xpress Wellness Urgent Care accepts walk-ins for immediate and general medical care, and offers workers’ compensation and occupational medicine programs. To learn more about how Xpress Wellness Urgent Care’s visit occupational medicine services, click here.

15. When should I visit Xpress Wellness Urgent Care instead of going to the emergency room?

Xpress Wellness Urgent Care is here to provide the care you need, when you need it. Xpress Wellness can treat most general illnesses and minor injuries. For a complete list of urgent care-appropriate conditions, click here. If you are experiencing a life-threatening illness or injury, dial 911 immediately or go to the nearest emergency room. You are always welcome to contact us at 1-580-234-3971 if you need answers.